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Kevin J. Briggs

Architect, IS Operations

The J.M. Smucker Company

Alan Hinchman

Chief Revenue Officer

GrayMatter

AI at the Core: How Smucker’s Is Reinventing Plant Performance

Discover how The J.M. Smucker Company and GrayMatter are integrating AI and SCADA systems to standardize production performance data, break down operational silos and drive efficiency across a multi-plant network.


The J.M. Smucker Company is using AI to unify production insights and find opportunities to optimize across its manufacturing facility network.

 

Known for its world-class operations at individual facilities, Smucker’s faced challenges in aligning how it measures and compares performance data across multiple plants.


This session explores how Smucker’s and partner GrayMatter integrate AI and SCADA to:

 

  • Standardize quality & production metrics

  • Remove operational silos to enable consistent, centralized reporting

  • Support category growth initiatives for iconic brands including Uncrustables, Milk-Bone, Meow Mix and Café Bustelo

  • Align plant-floor data with broader enterprise priorities such as cost reduction and complexity management

 

GrayMatter CRO Alan Hinchman and Smucker’s Information Systems Architect Kevin Briggs share insights into how one of the most recognizable names in food manufacturing is harnessing AI and other digital tools to remain nimble in a highly competitive consumer goods landscape.

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