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Nikhil Arora

Relay

Director of Business Development

Nikhil Arora is Director of Business Development at Relay, the voice-first platform that manufacturers use to connect their frontline teams. When something happens on the floor, Relay makes sure the right person hears about it and can respond fast. Over 15 years and more than 2 billion messages, it has become the communication layer for frontline teams at more than 40 Fortune 500 manufacturers.

Before Relay, Nikhil spent his career as a consultant at Deloitte, helping Fortune 500 clients improve how their operations run. That work gave him a clear view of where technology tends to break down between spotting a problem and actually fixing it, which is the gap he focuses on at Relay today.

Presentations

The Response Gap: Finding the Minutes Between a Detected Problem and a Completed Fix

Day:

Day 1

1:15PM

Table Talk

The Conversion Layer: Why Automation ROI Lives or Dies on Human Response

Day:

Day 2

8:30AM

Keynote

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